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Privacy Policy

At simul8or, we prioritize your privacy by minimizing data collection. Our platform operates on a "privacy-by-design" principle, collecting only the minimal data necessary to provide our trading simulation service.

Last Updated: September 18, 2026

Data We Collect

§ 01

Essential Data:

  • A randomly generated unique identifier (GUID) to track your trading activity
  • Trading simulation data (trades, positions, performance)
  • Basic performance metrics for platform optimization

Account Data (when you sign in):

  • If you sign in using Google or Facebook, we receive your email address and profile picture from the provider
  • We use this information solely for authentication and displaying your profile
  • We do not access your contacts, posts, or any other social media data

Payment Data:

  • Premium feature purchases are processed by Stripe or PayPal, depending on the payment method you choose
  • We do not store your credit card number, CVV, or full payment details on our servers
  • Stripe may collect information necessary to process your payment, subject to Stripe's Privacy Policy
  • PayPal may collect information necessary to process your payment, subject to PayPal's Privacy Statement

Technical Data:

  • We automatically receive limited technical information, such as your IP address, approximate country, browser or device information, requested pages, referring page, and timestamps
  • We use this information to operate, secure, troubleshoot, and improve the service and to prevent abuse

Local Storage:

  • Trading data is stored both on our servers and in your browser's local storage
  • You have full control over your local storage data and can clear it at any time

Third-Party Services:

  • We use Content Delivery Networks (CDNs) to ensure optimal performance
  • All third-party services are subject to their own privacy policies

Cookies

§ 02

Essential Cookies:

  • Session Cookie:
    • Purpose: Manages your active session and enables core platform functionality
    • Duration: Temporary (deleted when browser closes)
    • Type: First-party cookie
    • Essential: Yes

Advertising Cookies:

  • We do not use Google AdSense or any third-party advertising network on this platform
  • We do not serve targeted or behavioral advertising cookies

Cookie Management:

  • Essential cookies are strictly necessary for the platform to function
  • You can clear cookies through your browser settings, but this may affect the platform's functionality

How We Use Your Data

§ 03

Primary Uses:

  • To provide and maintain the trading simulation service
  • To track trading performance and history
  • To improve platform performance and reliability

Legal Bases:

  • We process account, simulation, purchase, and requested AI-analysis data as necessary to provide the services you request
  • We process limited technical data for our legitimate interests in securing, troubleshooting, and improving the platform and preventing fraud and abuse
  • We do not rely on consent for advertising cookies, because we do not serve them
  • We retain and process certain billing records where necessary to comply with legal obligations

AI Chart Analyzer:

  • When you click "Analyze Chart," the currently displayed chart and your request are sent to OpenAI for analysis
  • We do not include your IP address or account identifiers in that request
  • OpenAI's use of this data is subject to OpenAI's Privacy Policy

What We Don't Do:

  • We do not sell your data to third parties
  • We do not track your browsing habits or behavior outside our platform
  • We do not serve targeted or behavioral advertising cookies to any users

Data Security

§ 04

Protection Measures:

  • All data transmission is encrypted using SSL/TLS
  • Data is stored in secure, professional data centers
  • Access to data is strictly limited to authorized personnel
  • Regular security audits and backups are performed

Data Storage:

  • Trade data is stored on secure servers
  • Performance logs are maintained for platform optimization
  • Error logs are collected to improve service reliability

Your Rights and Controls

§ 05

Data Access and Control:

  • You can delete your trading history, stats, and achievements using the "Reset My Account" option on the Trading Metrics page
  • You can clear your local storage data at any time
  • You can request complete data deletion via our contact form
  • If you are located in the EEA or UK, you also have the right to lodge a complaint with the data-protection authority in the country where you live or work

Data Retention:

  • We retain trading data for at least 1 year to maintain platform functionality
  • Performance and error logs are retained for platform improvement purposes
  • You may request data deletion at any time

International Users

§ 06

EU/EEA and UK Users:

  • Our legal bases for processing are described in Section 3
  • We do not use third-party advertising networks, and no advertising cookies are served
  • You have the right to access, correct, or delete your personal data
  • You have the right to data portability and to restrict or object to processing
  • To exercise any of these rights, contact us using the information in Section 7

All Users:

  • Our servers are located in the United States
  • By using the platform, you consent to the transfer and processing of your data in the United States

Contact Information

§ 07

MSM Digital, LLC is the controller responsible for your personal data.

For privacy-related questions, concerns, or requests:

  • Email us at privacy@simul8or.com
  • Use our contact form link in the footer
  • Response time: Within 24 business hours

Changes to This Policy

§ 08

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes indicates acceptance of the updated policy.